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Privacy Notice

Effective from: 24 July 2026 · Version: 1.0

This notice is based on the EU General Data Protection Regulation (GDPR, (EU) 2016/679) and Hungarian Act CXII of 2011 on informational self-determination. This is a courtesy translation; in case of any discrepancy, the Hungarian version prevails.
Contents
  1. The data controller
  2. Data processed, purposes, legal bases
  3. Retention period
  4. Processors, data transfers
  5. Rights of the data subject
  6. Data security
  7. Remedies
  8. Changes to this notice

1. The data controller

Data controllerLénárt Ádám Tamás, sole trader
Registered / mailing address3421 Mezőnyárád, Petőfi út 17/a, Hungary
Registering authorityMinistry of the Interior – register of sole traders
Tax number48987701-1-25 (EU VAT: HU48987701)
E-mail (data-protection contact)support@filamio.com

The controller does not carry out processing that would require the designation of a Data Protection Officer (DPO).

2. Data processed, purposes and legal bases

DataPurposeLegal basis (GDPR Art. 6)
E-mail address, password (encrypted hash), nameAccount creation, identification, login, providing the service(1)(b) – performance of a contract
E-mail verification and password-reset codesAccount security, e-mail verification(1)(b) – contract; (1)(f) – legitimate interest (security)
Content data entered by the User (spools, warehouses, brands, weight data, etc.)Core function of the inventory service(1)(b) – performance of a contract
Subscription and billing data (plan, subscription status, Stripe customer ID)Subscription management, fee collection, accounting obligation(1)(b) – contract; (1)(c) – legal obligation (accounting)
Technical log data (IP address, timestamp, error logs)Operation, troubleshooting, abuse prevention(1)(f) – legitimate interest

Card data: payments are processed by Stripe; the controller does not access or store the full card number.

3. Retention period

4. Processors and data transfers

To provide the service the controller uses the following processors. Transfers outside the European Union take place with appropriate safeguards (the European Commission's Standard Contractual Clauses – SCC, or the EU-US Data Privacy Framework).

ProcessorActivityData
Stripe Payments Europe, Ltd. (Ireland)Payment processing, subscription managementE-mail, name, payment data
Plus Five Five, Inc. ("Resend") – United StatesSending transactional e-mails (verification, password reset, invitation)E-mail address, name
HostingBazis Bt. – 4642 Tornyospálca, Mándoki u. 40., HungaryWebsite, application and e-mail hostingData stored on the web and in e-mail
Hetzner Online GmbH – Industriestr. 25, 91710 Gunzenhausen, GermanyOperation of the application server and databaseAll application data

The controller does not transfer data to third parties for marketing purposes and does not trade in it.

5. Rights of the data subject

Under the GDPR the User has the following rights, which may be exercised at support@filamio.com:

The controller fulfils the request without undue delay, within 1 month at the latest.

6. Data security

The controller applies appropriate technical and organisational measures to protect data: passwords are stored only in encrypted (hashed) form, communication uses HTTPS/TLS encryption, database access is restricted, and regular backups are made. Data is stored in EU data centres.

7. Remedies

If the User considers that their rights have been infringed during processing, they may lodge a complaint with the supervisory authority:

AuthorityHungarian National Authority for Data Protection and Freedom of Information (NAIH)
Address1055 Budapest, Falk Miksa utca 9-11.
Websitenaih.hu
E-mailugyfelszolgalat@naih.hu

In case of infringement of their rights, the User may also turn to a court.

8. Changes to this notice

The controller reserves the right to amend this notice. The current version is available at filamio.com; in case of a material change the User is informed by e-mail or in the application.